Valentino at 3115 Pico Boulevard, Santa Monica, CA 90405

Full information about Establishment, food and bar "Valentino" at 3115 Pico Boulevard, Santa Monica, CA 90405

Contacts

Price level:
Expensive

Address:
3115 Pico Boulevard, Santa Monica, CA 90405
Get directions

Phone number:
+1 310-829-4313

Website:
valentinosantamonica.com

Categories:
Establishment Food Bar

Melissa Marsh

★ ☆ ☆ ☆ ☆

I have enjoyed, past tense, Valentino's for years but I will never be back as both the food and service were atrocious. The meal started with spending over 15 minutes trying to get a drink order. It progressed with two veal entrees being presented to the table absolutely cold. Not warm but cold. In addition, the Busboy serving the appetizers first, then the entrees, and even the desserts had no idea to whom to serve any of our dishes. Not the type if service one would expect from Valentino's. Normally I would chaulk this up to a bad night, but the evening actually got worse. After asking the server to take back the two cold veal entrees, the manager who I did not ask to speak to, actually told another Patron that I had come to the restaurant with a bad attitude and could never have been appeased. That comment would have been more appropriate for the table next to us, which got up and left after waiting 15 minutes for a drink order. Absent the insult upon leaving, I might have been willing to have given the restaurant another try, but they will never be seeing me again. As to other reviewers' comments that the service and food was under whelming and the restaurants response that they have been around for 40 years, I guess it's one year too many as they've become way to lax with respect to both their food quality and service and most importantly how they should value their customers.